APT iConnect - BACS Approved Payments Software & Bureau

COVID-19 crisis and Bacs payments contingency planning


APT offers Contingency Cover or Bureau Service as a backup to your own BACSTEL-IP system in the event that your company is unable to transmit to BACS.

We offer a quick, simple & straightforward process in case of emergency.


Significantly reduces risk of failed payments

Bacs approved

Authorised and regulated by the Financial Conduct Authority

ISO/IEC 27001 (information security standard) certified

RECEIVE INSTANT
QUOTE

APT’s mission is to protect your cashflow. Get in touch with our team to setup your Bacs contingency plan now.




Authorised and regulated

by the Financial Conduct Authority




40 million

transactions processed annually




Over 800

active service users




£32 billion

transfered annually

PLAN AHEAD TO AVOID PAYMENTS' DISRUPTION


Bacs payments are considered of critical importance to any business continuity. With COVID-19 it is critical that each entity establish plans to address how it will manage the effects of the outbreak and assess potential disruptions to their existing Bacs payments provider

We offer a simple & straightforward process in case of emergency. To set up we require you to contact your bank to link your company to our Bureau number. Contact us now to set up your contingency plans.


MORE INFORMATION

More information on our Contingency Service can be found here.
If you are interested in our Bureau Service, please click here.
Alternatively, please call our sales team on 0208 760 9898


APT is Bacs and Financial Conduct Authority approved meaning we have extensive contingency arrangements in place for carrying out its official tasks in the event of corona-related sick leave and quarantine of staff members.


HOW IT WORKS IN CASE OF AN EMERGENCY

01

CALL US

Phone APT immediately on 020 8760 9898 no later than 3.00pm.

02

EMAIL TRANSMISSION FORM

Email us the Emergency BACS File Transmission form, on which you will be required to re-confirm your bank details and service user number(s).

03

SECURELY SEND US YOUR FILE

Send us your file(s). You can send them electronically, to support@aptbacs.co.uk through our encrypted email channel. APT must have received the files by 4.00pm the day prior to the Processing Date.

04

RECEIVE CONFIRMATION

APT will confirm that the file has been transmitted to BACS, by e-mail. A Pre-Submission Listing and BACSTEL-iP Submission Summary Report will be emailed to you.

CLIENT TESTIMONIALS

"I wanted to reach out to you to provide feedback on last nights support call. The gentleman on support was really nice, calm (which I wasn’t) and really helpful, he reset my password and went above and beyond to help answer my questions relating to my BACs submission and elevate my worries. I wanted to provide positive feedback for you."
"You guys are truly the best. I wish I were exaggerating. Your software and the processes we run on it are critical to us and our clients. It is, therefore, stressful when things go wrong. So thank you for your swift support." - Epsilon Business Services Ltd
"I had a reason to contact APT Support. I was very impressed with the speed with which they helped to resolve the issue and the staff were very polite"
"I have always found the support provided by APT to be excellent. I am a 2nd line technical engineer who looks after desktop support at the councils and the APT product is simple to install. When I have needed support from APT I have always found that the response is quick and the technical support provided very good from knowledgeable APT engineers. I would certainly not hesitate to recommend APT and have only had good experiences." - Adur & Worthing Councils
"That was unbelievably quick and easy. APT are my favourite service provider, we should have changed years ago."
"I want to let you know about the EXCELLENT, FIRST CLASS, IMMEDIATE & PROFESSIONAL service I receive from the APT Support Team. We moved to APT as a new customer in May 2016 and the service has always been exceptional."