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Tiger Recruitment – Customer Onboarding User Case

After taking a decision to use BACS for bulk direct debit & credit payments, many companies are faced with an extremely complicated submitter application process and a lot of unexpected additional paperwork, all to be able to send or collect multiple bank payments.

APT iConnect - BACS Approved Payments Software & Bureau

Authorised and regulated

by the Financial Conduct Authority

Over 0

Active service users

0 million

Transactions processed annually

£0 billion

Transfered annually

Tiger Recruitment

Tiger Recruitment specialises in matching exceptional support staff to top businesses and private individuals. With four distinct divisions – business support, virtual, hospitality and private – we recruit for a wide range of positions around the world including personal assistants, executive assistants, administrative assistants and many more. Our expert consultants only work with high-calibre individuals who offer outstanding business and private support, ensuring that it’s a perfect match every time.

Tiger Recruitment specialises in matching exceptional support staff to top businesses and private individuals. With four distinct divisions – business support, virtual, hospitality and private – we recruit for a wide range of positions around the world including personal assistants, executive assistants, administrative assistants and many more. Our expert consultants only work with high-calibre individuals who offer outstanding business and private support, ensuring that it’s a perfect match every time.

An excellent service provided to Tiger Recruitment customers resulted in their company’s growth, as well as a need for an in-house temporary staffing payroll system.

While discussing possible BACS payment solutions with their bank, the Tiger Recruitment team felt that the bank didn’t offer comprehensive advice when it came to setting up a BACS system and decided to do research on their own, while they started the process of obtaining SUN.

Using the BACS approved software list, Tiger Recruitment decided to choose APT as their BACS payment solution provider.

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‘We had already started the process of obtaining our SUN when we first contacted APT. From that point, APT filled in the information gaps for us and supported us in finding the right equipment and procedures to ensure the install was successful. Support included everything from supplying us with our card readers to briefing our IT helpdesks on how to configure our system.’

Every new customer is a celebration at APT as we see a happy customer as a reward for our hard work. Satisfied customers also help achieve APT’s mission to simplify banking processes for businesses. Part of this includes comprehensive product training for a company’s financial teams, to help them get up to speed with using the solution and reduce any potential delays in their payment processes. We asked the Tiger Recruitment team how easy it was to start using iConnect Saas:

‘The APT portal makes BACS very easy to use so the skills are quickly transferable. APT have set up templates to ensure our payrolls import directly to BACS and our team have found the import process both timesaving and straightforward.’

A big thank you to Denise Bishop, Financial Controller at Tiger Recruitment, for answering the questions and the APT team wishes even greater success for this fantastic company.

Tiger is an admin recruitment agency, headquartered in London.

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