APT - BACS Approved Payments Software & Bureau

BACS accredited Direct Debit Bureau. Trusted by hundreds of businesses since 1977


Our Bureau Service offers an easy, secure and cost-effective way to make regular or ad hoc payments, such as supplier payments, payroll and to collect Direct Debits.

APT is also a BACS Approved Software Supplier for BACSTEL-IP. The Bureau naturally uses our own approved software for its operation, making us fully proficient in all technical and administrative aspects of the BACS service.


Intuitive and Easy to Use

100% Customer Centric

Security Is Our Priority

Cloud Based

INSTANT INFORMATION DOWNLOAD

Flexible pricing to suit your business





40 million

transactions processed annually




Over 800

active service users




£32 billion

transfered annually

DIRECT DEBIT PAYMENTS SHOULD BE SIMPLE AND EFFICIENT

Direct Debit offers thousands of businesses the most cost effective and efficient approach to collecting payments from customers.

Using a Bureau means that you can simply send files with all your direct debit and direct credit transactions to the bureau.

The bureau will then process the file and send it to Bacs for you, removing any need for expensive processing software and reducing the risks of mistakes and missed payments and collections.

All Bacs approved Bureaux are subject to regular inspection and review by Bacs to ensure they meet the standards set by the BACS scheme; so, you can rest assured that your payments are safe.

APT’S DIRECT DEBIT BUREAU. HOW IT WORKS?

Simple and Secure Bacs Bureau Service. Accredited by BACS directly.

01

UPLOAD YOUR FILE ONLINE

Your file can be uploaded by logging in to our Bureau online Service through our website www.aptbacs.co.uk. Files must arrive at least three working days prior to the payment/collection date.

02

WE PROCESS IT

A notification is automatically generated and sent to APT with details of the file submitted for processing with email confirmation returned to you.

03

WE NOTIFY YOU

After the file has been processed, you will be notified that a Pre-Submission listing is available to be downloaded from our Bureau online Service.

04

AT THE END WE INVOICE YOU ONLY FOR WHAT YOU HAVE BEEN USING

An invoice for the processing run/s will be emailed to you.

More than half UK businesses using Bacs services in the UK make their Direct Debit and Direct Credit payment submissions through a Bacs Approved Bureaux. They are referred to as indirect submitters, (rather than submitting files themselves, directly to Bacs).

CLIENT TESTIMONIALS

"I wanted to reach out to you to provide feedback on last nights support call. The gentleman on support was really nice, calm (which I wasn’t) and really helpful, he reset my password and went above and beyond to help answer my questions relating to my BACs submission and elevate my worries. I wanted to provide positive feedback for you."
"You guys are truly the best. I wish I were exaggerating. Your software and the processes we run on it are critical to us and our clients. It is, therefore, stressful when things go wrong. So thank you for your swift support." - Epsilon Business Services Ltd
"I had a reason to contact APT Support. I was very impressed with the speed with which they helped to resolve the issue and the staff were very polite"
"I have always found the support provided by APT to be excellent. I am a 2nd line technical engineer who looks after desktop support at the councils and the APT product is simple to install. When I have needed support from APT I have always found that the response is quick and the technical support provided very good from knowledgeable APT engineers. I would certainly not hesitate to recommend APT and have only had good experiences." - Adur & Worthing Councils
"That was unbelievably quick and easy. APT are my favourite service provider, we should have changed years ago."
"I want to let you know about the EXCELLENT, FIRST CLASS, IMMEDIATE & PROFESSIONAL service I receive from the APT Support Team. We moved to APT as a new customer in May 2016 and the service has always been exceptional."

FAQ

What is a Service User Number (SUN)?

The Term Service User Number or SUN refers to the unique identifier that is used by organisations and businesses collecting payments or paying payees via the bacs service.

How do I get a Service User Number?

Service User Numbers or SUN’s are issued by BACS to organisations sponsored by the UK’s major banks. Every bank will have their own application process.

What is an indirect submitter?

If you are an indirect submitter, you will be linked to APT by the bank so that we can submit transactions on your behalf without the need for Smart Cards. This gives you more flexibility to use multiple devices, also allowing you to access APT BOS anywhere, without the need to install smart card reader software.

How do we start using APT’s Bureau?

It’s really simple. Call your sponsoring bank and ask them to link your SUN to APT’s Bureau Number and away you go.